Cancellations prior to 14 calendar days before the conference will be refunded in full. Cancellations received within 14 days but prior to 7 calendar days before the conference will forfeit 50% of the registration fee. Cancellations received less than 7 days before the conference will not be refunded, however registrants will be eligible for a 50% credit towards any future conference or workshop. Substitutions for registrants can be made at any time.
CHI retains the right to cancel the conference at any time. If the conference is cancelled registrants will receive a full refund of the registration fee. CHI will not be liable for any other expenses occurred by the registrant. CHI has never cancelled a conference.